SIGMA STUDIO GAME TERMS OF SERVICE

Effective Date: September 1, 2026
Last Updated: September 1, 2026

These Game Terms of Service (the "Terms") govern the relationship between you and Sigma Studio Co., Ltd. ("Sigma Studio," "we," "us," or "our") concerning games, mobile applications, web-based games, websites, customer support, and related online services that we develop, publish, or operate (collectively, the "Services").

Game-specific terms, operating policies, event rules, platform terms, or local notices may supplement these Terms. If they conflict, the more specific document controls for the relevant Service and subject matter. Nothing in these Terms limits rights that cannot lawfully be waived under applicable consumer law.


1. ACCEPTANCE AND ELIGIBILITY

1. By installing, launching, accessing, or using a Service, or by completing a Terms acceptance process, you agree to these Terms.
2. If you do not agree, do not use the Services.
3. If you are a minor, you may need permission from a parent or legal guardian where required by law or the relevant payment method.


2. COMPANY INFORMATION

Company: Sigma Studio Co., Ltd.
Address: Room 910, Industry-Academic Cooperation Hall, 50 Gamasil-gil, Hayang-eup, Gyeongsan-si, Gyeongsangbuk-do, Republic of Korea
Email: sigmastudio@sigmastudio.co.kr
Support: https://sigmastudio.co.kr/support


3. DEFINITIONS

1. "User" means a person who uses a Service under these Terms.
2. "Account" means a Sigma Studio, platform, social, or guest account used to identify Service records.
3. "Content" includes games, software, characters, items, virtual currency, audio, images, text, and other digital material made available through the Services.
4. "Paid Content" means Content obtained in exchange for payment.
5. "Virtual Currency" means currency, points, tokens, or similar electronic records usable only within a Service.
6. "Platform" means Apple App Store, Google Play, or another third party used to distribute, authenticate, or process payments for a Service.
7. "Operating Policy" means detailed rules established to keep a Service fair, safe, and functional.


4. POSTING AND CHANGES TO THESE TERMS

1. We make these Terms available in the Service, through a linked screen, or on our website.
2. We may update these Terms to the extent permitted by law.
3. We will provide advance notice of material or unfavorable changes, including the effective date and reason, in the manner and for the period required by applicable law.
4. If separate consent is legally required, we will request it. If you do not accept an update, you may stop using the Services and request account deletion.


5. SERVICE AGREEMENT AND ACCOUNTS

1. A service agreement is formed when you accept these Terms, request access, and we approve the request or provide the Service.
2. We may reject or delay a request involving false information, impersonation, unlawful purposes, attempted security compromise, circumvention of a prior restriction, or a material technical reason.
3. You must provide accurate information and safeguard your Account and authentication methods.
4. You may not sell, rent, transfer, share, or sublicense an Account unless expressly permitted by us.
5. A guest Account may be unrecoverable after a device change, app deletion, reset, or data loss. Use any available account-linking feature to protect important progress.


6. MINORS

1. Minors must obtain permission from a parent or legal guardian where required by law or platform policy before using a Service or purchasing Paid Content.
2. A purchase made without legally required guardian consent may be eligible for cancellation under applicable law and platform procedures.
3. We may apply reasonable age-assurance and parental-consent measures to comply with children's privacy and age-related laws.


7. LIMITED LICENSE

1. Subject to these Terms and the Operating Policies, we grant you a limited, personal, non-commercial, non-exclusive, non-transferable, non-sublicensable, and revocable right to access and use the Services.
2. Sigma Studio and its licensors retain all ownership and intellectual-property rights in the Services and Content.
3. The license does not transfer ownership. You acquire no property right, cash value, or claim against us in Content or Virtual Currency outside the Service.


8. SERVICE OPERATION AND UPDATES

1. We work to provide stable Services, but a Service may be temporarily unavailable due to maintenance, updates, communications failures, security events, natural disasters, or other unavoidable circumstances.
2. We may update clients and Content for security, bug fixes, balance, legal or platform compliance, and Service improvement.
3. Failure to install a required update may prevent use of some or all of a Service.
4. We may set reasonable device, operating-system, regional, or version requirements.


9. PAID CONTENT AND PAYMENTS

1. The purchase screen will describe the price, contents, duration, and applicable conditions of Paid Content.
2. Digital Content offered on a mobile platform generally must be purchased through the payment method designated by that Platform.
3. Platform or payment-provider terms govern payment authorization, billing, receipts, payment methods, and some refund procedures.
4. You are responsible for checking the product description, price, Account, and device before purchase.
5. We may verify transaction IDs, purchase tokens, and payment status to fulfill purchases, correct errors, and prevent fraud.


10. VIRTUAL CURRENCY AND GAME ITEMS

1. Virtual Currency and game items are limited licenses usable in the relevant Service under these Terms. Unless required by law or expressly stated by us, they are not cash, property, or a claim against Sigma Studio.
2. You may not sell, exchange, cash out, or use Virtual Currency or items as collateral outside the Service.
3. We may reasonably change the name, performance, quantity, balance, or use of items for balancing, error correction, security, or Service operation. We will provide advance notice where a change is expected to cause a material disadvantage and notice is required by law.
4. Content obtained through an error, cheating, unauthorized payment, or violation may be removed or adjusted.


11. RANDOMIZED ITEMS

If a Service offers randomized items, we will disclose required information—including applicable item categories, grades, attributes, and supply probabilities—in a reasonably accessible manner before purchase or use, as required by law and platform policy. Verified errors in displayed information or supply results will be addressed under applicable law and our announced compensation standards.


12. CANCELLATIONS AND REFUNDS

1. Cancellation and refund rights are governed by applicable law, the purchase Platform's policies, and the conditions shown at purchase.
2. To the extent permitted by law, cancellation may be limited for digital Content that has already been used or whose benefit was immediately consumed. We will disclose legally required limitations before purchase.
3. Contact the purchase Platform or Support to determine whether unused Paid Content is eligible for a refund and how to request it.
4. For suspected unauthorized, duplicate, or technically erroneous charges, contact Support with the receipt and transaction ID.
5. This Section does not limit any mandatory cancellation, refund, or damages rights available under applicable law.


13. PROHIBITED CONDUCT

You must not:
1. Use another person's Account, payment method, or personal information without authorization or impersonate another person.
2. Create, distribute, or use cheats, bots, macros, modified clients, unauthorized software, or automation.
3. Hack, reverse engineer, bypass, disrupt, or exploit the Services, servers, communications, or security measures, except to the limited extent applicable law expressly permits.
4. Exploit or publicize a bug or error to obtain an unfair benefit.
5. Trade Accounts, Virtual Currency, items, or boosting services for real money without our permission.
6. Harass or threaten others or post hateful, discriminatory, obscene, unlawful, or privacy-invasive Content.
7. Infringe our or another person's copyright, trademark, trade secret, publicity, privacy, or other rights.
8. Use a Service for fraud, money laundering, unlawful gambling, unauthorized advertising, spam, or another unlawful purpose.
9. Create or use another Account or device to evade enforcement.
10. Violate these Terms, an Operating Policy, Platform terms, or applicable law.


14. USER CONTENT AND COMMUNITIES

1. You generally retain rights in Content you submit to a Service.
2. You grant us a non-exclusive license to host, store, reproduce, transmit, display, review, and use User Content only as reasonably necessary to operate, secure, moderate, and provide the Service.
3. You may submit only Content you have the right to use and should not disclose personal or sensitive information in public areas.
4. We may hide, remove, or restrict Content that violates law, these Terms, or an Operating Policy, or where reasonably necessary to protect users.
5. A Service may provide reporting, blocking, enforcement, and game-specific community rules.


15. ENFORCEMENT AND APPEALS

1. Depending on the nature, repetition, impact, and intent of a violation, we may issue a warning, remove Content, adjust improperly obtained benefits, restrict features, suspend access, or terminate an Account.
2. Unless urgent safety or security risks or serious violations prevent notice, we will reasonably identify the reason and duration of an enforcement action.
3. You may contact Support to request the reason for or appeal an enforcement action.
4. Compensation for access lost due to an enforcement action not caused by us may be limited, without affecting mandatory legal rights.


16. PRIVACY AND ACCOUNT DELETION

1. Our Game Privacy Policy governs our processing of personal information.
2. You may request deletion of an Account and associated data at https://sigmastudio.co.kr/delete-account or by emailing sigmastudio@sigmastudio.co.kr.
3. Account deletion may permanently remove game progress, characters, items, Virtual Currency, and associated information and cannot be reversed.
4. We may retain limited information where permitted or required for transactions, security, fraud prevention, disputes, or legal obligations.


17. SERVICE CHANGES, TRANSFERS, AND TERMINATION

1. We may change or discontinue part or all of a Service for business, technical, security, operational, or legal reasons.
2. We will provide reasonable advance notice of a discontinuation or change that materially affects users where required by law.
3. Treatment of unused Paid Content upon discontinuation will follow applicable law, Platform policy, and the relevant notice.
4. In a merger, transfer of business, or similar Service transfer, we will provide any notice and safeguards required by law.


18. RESPONSIBILITY AND DISCLAIMERS

1. We are responsible for loss caused by our intentional misconduct or negligence to the extent required by law.
2. Our responsibility may be limited for loss caused by events outside our reasonable control, such as natural disasters, war, communications outages, Platform failures, or the User's own actions.
3. Unless caused by our intentional misconduct or negligence, we are not responsible for loss arising from a User-managed device, password, or Account; independent third-party services; or disputes between Users.
4. Nothing in these Terms excludes or limits mandatory consumer rights or liability that cannot lawfully be excluded or limited.


19. INTELLECTUAL PROPERTY

Sigma Studio or its licensors own all intellectual-property rights in the Services, games, software, characters, names, logos, music, images, stories, databases, and related Content. Except for the limited license granted by these Terms, you may not copy, distribute, transmit, sell, modify, or commercially exploit them without permission.


20. NOTICES

We may notify you by email, push notification, in-game message, announcement, or website posting. A general notice affecting all Users may be provided by posting it in the Service or on our website for a reasonable period.


21. GOVERNING LAW AND DISPUTES

1. These Terms are governed by the laws of the Republic of Korea.
2. You and Sigma Studio will first attempt in good faith to resolve a dispute through discussion.
3. An unresolved dispute will be submitted to the court with jurisdiction under applicable law or to a mandatory consumer-protection procedure available to you.
4. If the law where you live grants stronger non-waivable consumer rights, those rights are not limited by these Terms.


22. CONTACT

For questions about a Service, payment, Account, or these Terms:
Email: sigmastudio@sigmastudio.co.kr
Support: https://sigmastudio.co.kr/support


END OF TERMS